Shipping Policy

At TinySip, we aim to provide a smooth and reliable shipping experience for our customers across Pakistan. This Shipping Policy explains how orders placed on tinysip.shop are processed, shipped, and delivered. Our goal is to ensure that every customer receives their products safely and within the expected delivery time.

Order Processing

Once an order is placed on tinysip.shop, our team begins preparing it as quickly as possible. Orders are usually processed within 1 to 4 business days. During this time, we carefully pack the products to ensure they arrive in excellent condition. Processing includes order confirmation, packaging, and preparation for delivery.

Orders are processed on business days only, from Monday to Saturday. Orders placed on Sundays or public holidays may be processed on the next working day. Our team works efficiently to ensure that your order is prepared and ready for delivery within the stated processing time.

Delivery Time

After your order has been processed, delivery typically takes 3 to 4 days. Our delivery team operates between 10:00 AM and 8:00 PM, from Monday to Saturday. Customers are encouraged to ensure that someone is available to receive the order during these delivery hours.

Delivery times may sometimes vary depending on your location, weather conditions, or other unforeseen circumstances. However, we always try our best to deliver orders within the expected timeframe so that you can receive your TinySip products as soon as possible.

Shipping Coverage

Currently, TinySip delivers within Pakistan only. We focus on providing reliable service to our local customers and ensuring that every order is handled carefully by our own delivery team. By managing delivery ourselves, we maintain better control over the shipping process and ensure that our customers receive their orders safely.

Shipping Charges

TinySip offers free shipping for nearby areas. For locations that are farther away, a shipping charge of 300 PKR may apply. The exact shipping cost will depend on the delivery location. Our goal is to keep shipping charges fair and affordable while ensuring safe and reliable delivery.

Cash on Delivery

For the convenience of our customers, TinySip offers Cash on Delivery (COD). This means you can place your order online and pay when the product is delivered to your doorstep. Cash on Delivery allows customers to shop confidently and easily without needing to make an online payment in advance.

Please make sure the correct amount is available at the time of delivery to avoid any inconvenience for both the customer and the delivery team.

Delayed or Lost Orders

While we always strive to deliver orders on time, there may occasionally be situations where a delivery is delayed. If this happens, our team will inform the customer in advance and provide updates regarding the delivery status.

In the rare event that an order is lost during the delivery process, TinySip takes full responsibility. We will arrange to send the same order again without any additional cost to the customer. Customer satisfaction is very important to us, and we always work to resolve issues quickly and fairly.

Customer Support

If you have any questions about shipping, delivery, or your order status, you can always contact our support team. We are happy to assist and provide any information you may need.